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Friends We've Met On Our Journey

“I was impressed…”

As professor and consultant of Business Administration I always saw people taking their time to complain and almost never to praise. So, this is a different letter: I am writing it to praise one of the brokers of your organization, Mr. Peter Quintal. Indeed, saying “praise” is an understatement, I should rather say “highly praise.”

We met Mr. Quintal a few months ago when we were looking for a bigger boat; our boat at that time was a 340 Sundancer. We saw Denison’s ad about a 420 Sundancer and called Peter to set an appointment to see her. And here we had a first (positive) surprise: he returned our call in a few minutes and set an appointment with us for the next day. At this point I have to clarify that we have had several contacts with many other brokers, where we did not find the same level of attention and professionalism. When we went to see the boat, it was visible that Peter was there some time before because everything was made simple for us; no need to wait for the canvases be removed, air conditioned to be set up, etc., etc. Then, after giving us concise but a complete set of information about the boat, Mr. Quintal left us at ease to explore the boat by ourselves and exchange our points of view between us. After the visit, we ended up with a very good impression of the boat, not just because of the boat herself, but about the whole showing experience provided us by Mr. Quintal.

Then, during the next couple of weeks we saw other boats, larger and smaller, express cruisers and motor yachts, and decided for the Sundancer 420. I had some doubts about the engines so I called Peter and asked him to see the boat again. Then, he se another appointment without hesitation or demonstration of boredom that I have seen elsewhere. And then, a few days later my wife asked him to see the boat again to clarify some doubts she had about cabin arrangements. And again, Peter showed us the boat patiently and professionally.

Then came the negotiation, inspection and closing process in which Peter played main role, making these boring and sometimes tense situations very smooth. He even helped me to find the surveyors and worked efficiently with the seller to fix the inspection points.

And, here comes a very interesting part of my letter. Now we had two boats: my new Sundancer 420 and my old Sundancer 340 that I planned to sell by myself. However, seeing Peter’s work I decided to pass him the task. And it was a very good idea. Peter again showed his exceptional broker capability and we sold the boat in 30 days for a very decent price. I was impressed how smoothly he conducted the negotiation process regarding the price and the inspection points. At no point, did I feel forced to agree wit impositions, “terror tricks” that I have many times in negotiation process.

I would like to thank you for your attention and to congratulate you for having hired such an exceptional yacht broker like Mr. Quintal.

Tomasz Lenartowicz // Boca Raton, Florida // Sea Ray Sundancer Owner on Peter Quintal