Peter Quintal

This letter is in reference to Peter Quintal. We searched for the perfect boat for over a year doing business with multiple brokers.

Peter is unlike most other brokers. He truly gets on your side.

He gets to know you and finds out what it is you really want in a boat. Sometimes perceiving what you yourself do not know. As finicky and exacting as we were, he never lost patience and demonstrated an extraordinary stamina in conducting multiple searches over a great period time, until he ultimately found the perfect boat for us.

However, what we found extraordinary about Peter was his conduct after the sale was completed. He stayed in the picture helping us with modifications and improvements of the boat, and searching until he found the right marina for us. He constantly stayed in touch to make sure that there was nothing more he could do to make us comfortable.

I cannot recommend Peter too highly. I would be happy to elaborate further about Peter's talents and conscientiousness to anyone who wishes to contact me.

I recently bought a 2004 Marquis 59 through your sales group. The gentleman that handled our purchase was Peter Quintal.

I own a company that provides service to 40,000 active clients every week, so we understand service.   I have to tell you that myself, and my wife feel we have never met anyone better than Peter.  He worked with us from day one.  He helped us understand what we really were looking for in a boat, then helped find the right boat, lead us through the viewing process of many boats and then did a superb job handling all aspects of the purchase and follow up. 

I know he is very busy and sells a lot of boats but yet he never made us feel that he had to move on.  He gave us the time we needed, when we needed it, to answer lots of questions and even continues to help us with some repairs and upgrades, we need to do to the boat. 

I just wanted you to know we will always recommend your company and especially Peter to anyone asking of our experience in purchasing our Yacht.  When we move to a newer and larger yacht it will be with Peter.

As professor and consultant of Business Administration I always saw people taking their time to complain and almost never to praise. So, this is a different letter: I am writing it to praise one of the brokers of your organization, Mr. Peter Quintal. Indeed, saying "praise" is an understatement, I should rather say "highly praise."

We met Mr. Quintal a few months ago when we were looking for a bigger boat; our boat at that time was a 340 Sundancer. We saw Denison's ad about a 420 Sundancer and called Peter to set an appointment to see her. And here we had a first (positive) surprise: he returned our call in a few minutes and set an appointment with us for the next day. At this point I have to clarify that we have had several contacts with many other brokers, where we did not find the same level of attention and professionalism. When we went to see the boat, it was visible that Peter was there some time before because everything was made simple for us; no need to wait for the canvases be removed, air conditioned to be set up, etc., etc. Then, after giving us concise but a complete set of information about the boat, Mr. Quintal left us at ease to explore the boat by ourselves and exchange our points of view between us. After the visit, we ended up with a very good impression of the boat, not just because of the boat herself, but about the whole showing experience provided us by Mr. Quintal.

Then, during the next couple of weeks we saw other boats, larger and smaller, express cruisers and motor yachts, and decided for the Sundancer 420. I had some doubts about the engines so I called Peter and asked him to see the boat again. Then, he se another appointment without hesitation or demonstration of boredom that I have seen elsewhere. And then, a few days later my wife asked him to see the boat again to clarify some doubts she had about cabin arrangements. And again, Peter showed us the boat patiently and professionally.

Then came the negotiation, inspection and closing process in which Peter played main role, making these boring and sometimes tense situations very smooth. He even helped me to find the surveyors and worked efficiently with the seller to fix the inspection points.

And, here comes a very interesting part of my letter. Now we had two boats: my new Sundancer 420 and my old Sundancer 340 that I planned to sell by myself. However, seeing Peter's work I decided to pass him the task. And it was a very good idea. Peter again showed his exceptional broker capability and we sold the boat in 30 days for a very decent price. I was impressed how smoothly he conducted the negotiation process regarding the price and the inspection points. At no point, did I feel forced to agree wit impositions, "terror tricks" that I have many times in negotiation process.

I would like to thank you for your attention and to congratulate you for having hired such an exceptional yacht broker like Mr. Quintal.

I wanted to take a moment to write you about my recent experience with your Company and Peter Quintal.

It was an absolute pleasure to work with Peter towards the sale of my 2005 Sea Ray, Power Play. Being in a customer service business myself, I know how hard it is to have professional people working in the field and properly representing your organization. You can be sure that Peter is such a professional. From the continuous communications to the final delivery of the boat, I couldn’t have been more pleased with his performance.

In today’s business environment it is very easy to take things for granted. I will usually point out to a business owner or individual, if there is a deficiency, flaw or lack of service that I may have received. However, I am also the first one to acknowledge when excellent service is received….and that is exactly what was received from Peter. That is why I felt it necessary to let you know that Peter is a knowledgeable, professional salesman that you and Denison Yachts can be proud of. I would not hesitate to recommend Peter to my friends as well as use his services in locating my next boat.

It is my pleasure to recommend Peter Quintal to sell your vessel. Peter was very helpful in the sale of my Ocean Yachts Sport Fish. From the time he came on board, he assisted with various details and made the transaction easy. His background and insight were realistic and helpful. I would use his services again.